Terms of Use

Last updated: June 2025

Welcome to mapleridgeatelier.com (the "Website"), the official online presence of Mapleridgeatelier, a hotel-casino located in Sydney, Australia. This Website is owned and operated by Mapleridgeatelier GmbH, with its registered legal address at ("we", "us", "our", or the "Operator").

Please read these Terms of Use ("Terms") carefully before using this Website. By accessing or using any part of this Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use this Website.

1. Acceptance of Terms

By accessing, browsing, or otherwise using this Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy, which is incorporated herein by reference. These Terms constitute a legally binding agreement between you and Mapleridgeatelier GmbH.

We reserve the right to modify these Terms at any time at our sole discretion. Any changes will be effective immediately upon posting the revised Terms to this Website. The date of the most recent revision will be indicated at the top of this page. Your continued use of the Website following the posting of any changes constitutes your acceptance of those changes. We encourage you to review these Terms periodically to stay informed of any updates.

If you are using this Website on behalf of an organisation or entity, you represent and warrant that you have the authority to bind that organisation or entity to these Terms, and that you agree to these Terms on their behalf.

2. Age Restriction

This Website contains information about hotel-casino services, including gambling and gaming activities. In accordance with the Casino Control Act 1992 (NSW) and all applicable Australian laws and regulations governing gambling and gaming activities, access to and use of certain features of this Website is strictly restricted to individuals who are 18 years of age or older.

By using this Website, you confirm and warrant that:

• You are at least 18 years of age;
• You are legally permitted to access gambling-related content and services in your jurisdiction; and
• You are not accessing this Website from a jurisdiction in which doing so would be unlawful or prohibited.

We reserve the right to request proof of age at any time and to refuse access to any person who cannot demonstrate that they meet the minimum age requirement. If we become aware that a person under the age of 18 has accessed restricted areas of this Website, we will take immediate steps to remove such access.

We are committed to responsible gambling. If you or someone you know may have a gambling problem, please seek assistance from the Gambling Help Online service at www.gamblinghelponline.org.au or call 1800 858 858.

3. User Obligations

As a condition of your use of this Website, you agree to comply with all applicable Australian laws and regulations, including but not limited to the Competition and Consumer Act 2010 (Cth), the Spam Act 2003 (Cth), and relevant New South Wales legislation.

You agree that you will not:

• Use this Website for any unlawful purpose or in any manner that violates these Terms or applicable Australian law;
• Engage in any conduct that is fraudulent, deceptive, misleading, or otherwise harmful to us, our staff, guests, or other users;
• Attempt to gain unauthorised access to any part of this Website, our servers, or any connected systems or networks;
• Transmit any viruses, malware, spyware, or other harmful or disruptive code or material through this Website;
• Reproduce, duplicate, copy, sell, resell, or exploit any part of this Website or its content without our express prior written permission;
• Use any automated means, including robots, spiders, scrapers, or data mining tools, to access or collect data from this Website without our prior written consent;
• Post, transmit, or otherwise make available any content that is defamatory, obscene, offensive, discriminatory, or otherwise objectionable;
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity; or
• Interfere with or disrupt the integrity or performance of the Website or any related systems or networks.

We reserve the right to suspend or terminate your access to this Website at any time and without notice if we reasonably believe you have breached any of these obligations.

4. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, audio and video clips, digital downloads, and software, is the property of Mapleridgeatelier GmbH or its content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use this Website for personal, non-commercial purposes only. This licence does not include any right to resell or make commercial use of this Website or its contents, or to collect and use any product listings, descriptions, or prices, or to make any derivative use of this Website or its content.

Any unauthorised use of the materials on this Website may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.

5. Limitation of Liability

To the fullest extent permitted by Australian law, including the Australian Consumer Law as contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth), Mapleridgeatelier GmbH, its directors, officers, employees, agents, contractors, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or in connection with your access to, use of, or inability to use this Website or its content, even if we have been advised of the possibility of such damages.

This includes, without limitation, any loss or damage arising from:

• Errors, mistakes, or inaccuracies in the content of this Website;
• Unauthorised access to or use of our servers or any personal information stored therein;
• Interruption or cessation of transmission to or from this Website, including scheduled or emergency maintenance;
• Bugs, viruses, trojan horses, or other harmful code that may be transmitted through this Website by any third party; or
• Any errors or omissions in any content, or any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through this Website.

Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by any legislation that cannot lawfully be excluded or limited, including the consumer guarantees under the Australian Consumer Law. Where our liability cannot be excluded, it is limited to the greatest extent permitted by law, and, where applicable, to the resupply of services or the cost of resupplying those services.

This Website may contain links to third-party websites or resources. We provide these links for your convenience only and do not endorse and are not responsible for the content, products, services, or practices of those third-party websites. We have no control over the contents of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

6. Disclaimer of Warranties

This Website and all content, materials, information, services, and products available through it are provided on an "as is" and "as available" basis, without any representation or warranty of any kind, express or implied, to the fullest extent permissible under applicable Australian law.

Mapleridgeatelier GmbH does not warrant that this Website will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. We do not warrant that the information available on this Website is accurate, complete, current, or reliable.

7. Privacy

We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Our Privacy Policy sets out how we collect, use, store, and disclose your personal information. By using this Website, you consent to the collection and use of your information as outlined in our Privacy Policy.

8. Dispute Resolution

8.1 Informal Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of this Website ("Dispute"), we encourage you to first contact us directly to seek an informal resolution. Please submit your complaint or query in writing to Mapleridgeatelier GmbH at . We will endeavour to acknowledge your complaint within five (5) business days and to resolve the matter within thirty (30) days of receipt.

8.2 Formal Dispute Resolution

If we are unable to resolve a Dispute informally within the timeframe specified above, either party may refer the Dispute to mediation administered by the Resolution Institute or such other mutually agreed mediation body in accordance with their applicable rules and procedures. The costs of mediation shall be shared equally between the parties unless otherwise agreed.

8.3 Governing Law and Jurisdiction

These Terms and any Dispute arising out of or in connection with them, including any question regarding their existence, validity, or termination, shall be governed by and construed in accordance with the laws of the State of New South Wales and the Commonwealth of Australia, without regard to conflicts of law principles.

Each party irrevocably submits to the exclusive jurisdiction of the courts of New South Wales, Australia, and any courts competent to hear appeals from those courts, in respect of any proceedings arising out of or in connection with these Terms.

8.4 Australian Consumer Law

Nothing in this clause limits any rights you may have under the Australian Consumer Law or any other applicable consumer protection legislation in Australia. You may also have the right to make a complaint to the relevant regulatory authority, such as the Australian Competition and Consumer Commission (ACCC) or the NSW Fair Trading office.

9. Responsible Gambling

Mapleridgeatelier GmbH is committed to promoting responsible gambling practices in compliance with the Casino Control Act 1992 (NSW) and all other applicable gambling regulations in New South Wales and Australia. Gambling should be an enjoyable form of entertainment and we encourage all patrons to gamble responsibly.

We support measures to assist those who may be experiencing difficulties related to gambling. Resources available to you include:

• Gambling Help Online: www.gamblinghelponline.org.au — available 24 hours a day, 7 days a week
• Gambling Help Line: 1800 858 858 — free, confidential support service
• Lifeline Australia: 13 11 14 — crisis support and suicide prevention

10. General Provisions

10.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on this Website, constitute the entire agreement between you and Mapleridgeatelier GmbH concerning your use of this Website and supersede all prior agreements, representations, and understandings.

10.2 Severability

If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

10.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any provision of these Terms will only be effective if made in writing and signed by a duly authorised representative of Mapleridgeatelier GmbH.

10.4 Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

10.5 Contact Us

If you have any questions, concerns, or comments regarding these Terms, please contact us at:

• Legal Entity: Mapleridgeatelier GmbH
• Address:
• Website: mapleridgeatelier.com