Cookie Policy

Last updated: 1 July 2025

This Cookie Policy explains how Mapleridgeatelier GmbH, registered at (referred to throughout this document as "we", "us", or "our"), uses cookies and similar tracking technologies on the Mapleridgeatelier website located at mapleridgeatelier.com (the "Site"). Mapleridgeatelier is a hotel-casino destination based in Sydney, and this policy applies to all visitors and users of our Site.

Please read this policy carefully. By continuing to use our Site, you acknowledge that you have read and understood how we use cookies. You can manage your cookie preferences at any time using the methods described below. This Cookie Policy should be read together with our Privacy Policy, which provides further detail about how we collect, use, and disclose personal information.

If you have any questions about our use of cookies, please contact us at privacy@mapleridgeatelier.com.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, mobile phone, or other internet-enabled device) when you visit a website. They are widely used by website operators to make websites work more efficiently, to improve user experience, and to provide reporting information.

Cookies set by the website operator (in this case, us) are called "first-party cookies". Cookies set by parties other than the website operator are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through a website (such as advertising, interactive content, and analytics). The parties that set these third-party cookies can recognise your device both when it visits the website in question and when it visits certain other websites.

Cookies may be either "session cookies" or "persistent cookies". Session cookies are temporary and are deleted from your device when you close your web browser. Persistent cookies remain on your device after the browser is closed and until they expire or are deleted by you.

In addition to cookies, we may also use related technologies such as web beacons (also known as pixel tags or clear GIFs), local storage objects, and similar tracking technologies. For convenience, we refer to all such technologies collectively as "cookies" in this policy.

2. Why Do We Use Cookies?

We use cookies for a variety of reasons, including to:

  • Ensure our Site operates correctly and securely;
  • Remember your preferences and settings when you return to our Site;
  • Understand how visitors interact with our Site so we can improve it;
  • Deliver relevant advertising and promotional content to you;
  • Measure the effectiveness of our marketing campaigns; and
  • Comply with our legal obligations, including responsible gambling requirements.

3. Types of Cookies We Use

We categorise the cookies used on our Site into the following types. Further detail about specific cookies, including their names, purposes, and retention periods, is provided in the Cookie Table below.

3.1 Strictly Necessary (Essential) Cookies

These cookies are essential for the operation of our Site. Without these cookies, services that you have asked for — such as logging in to your account, making a reservation, or accessing secure areas of the Site — cannot be provided. Because they are strictly necessary, these cookies cannot be switched off in our systems. They are usually only set in response to actions you take, such as filling in forms or setting your privacy preferences.

These cookies do not store any personally identifiable information beyond what is needed to deliver the service you have requested. They include cookies used for:

  • User authentication and session management;
  • Security and fraud prevention (including DDoS protection provided by Cloudflare);
  • Load balancing and content delivery;
  • Storing your cookie consent preferences; and
  • Enabling online booking and reservation functionality.

3.2 Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to understand which pages are the most and least popular, how visitors move around the Site, and whether they encounter any error messages. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our Site and will not be able to monitor its performance.

These cookies include tools such as:

  • Google Analytics — provided by Google LLC. These cookies collect information about how visitors use our Site, including which pages are viewed most often and any error messages received. We use this information to improve our Site and your experience. Google Analytics uses a unique identifier to distinguish users. For more information about how Google collects and uses data, please visit Google's Privacy Policy. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

3.3 Functional Cookies

Functional cookies enable enhanced functionality and personalisation on our Site. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these features may not function properly. These cookies are used to:

  • Remember your language and regional preferences;
  • Remember choices you have made (such as preferred room type or dining preferences);
  • Provide personalised features such as live chat support; and
  • Embed third-party content, such as maps or video players.

3.4 Marketing and Targeting Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They are typically placed by advertising networks with our permission. They remember that you have visited a website, and this information is shared with other organisations, such as advertisers. Quite often, targeting or advertising cookies will be linked to site functionality provided by the other organisations.

These cookies include marketing pixels such as:

  • Meta Pixel (formerly Facebook Pixel) — provided by Meta Platforms, Inc. This pixel tracks your activity on our Site after clicking on our advertisements on Meta platforms (including Facebook and Instagram). It allows us to measure the effectiveness of our advertising campaigns, build custom audiences, and retarget visitors. For more information, visit Meta's Privacy Policy.
  • Google Ads Conversion Tracking & Remarketing — provided by Google LLC. These cookies help us track conversions from Google Ads and serve remarketing advertisements to previous visitors of our Site across the Google Display Network. For more information, visit Google's Privacy Policy.
  • LinkedIn Insight Tag — provided by LinkedIn Ireland Unlimited Company. This tag enables in-depth campaign reporting and helps us understand professional demographic information about visitors to our Site. For more information, visit LinkedIn's Privacy Policy.
  • TikTok Pixel — provided by TikTok Inc. This pixel tracks visitor behaviour on our Site originating from TikTok advertisements and helps us optimise our advertising campaigns. For more information, visit TikTok's Privacy Policy.

5. Your Consent

In accordance with applicable Australian privacy legislation, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as best-practice standards aligned with international frameworks, we obtain your consent before placing non-essential cookies on your device.

When you first visit our Site, you will be shown a cookie consent banner that allows you to:

  • Accept all cookies — allowing us to use all categories of cookies described in this policy;
  • Reject non-essential cookies — allowing only strictly necessary cookies to be placed; or
  • Customise your preferences — choosing which categories of optional cookies you are comfortable with.

Your consent is recorded and stored using a first-party cookie (see the cookie_consent entry in the Cookie Table above) so that we do not need to ask for your consent on every visit. Your consent preferences will be stored for up to 12 months. After that period, or if you clear your browser cookies, you will be asked for your consent again.

Please note that consenting to or rejecting cookies is separate from your other rights under Australian privacy law. If you have questions about your privacy rights more broadly, please refer to our Privacy Policy or contact us at privacy@mapleridgeatelier.com.

Strictly necessary cookies do not require your consent as they are essential for the operation of our Site and are set solely for legitimate purposes directly related to the services you have requested from us.

6. Managing and Controlling Cookies

You have the right to decide whether to accept or reject optional cookies. In addition to the consent banner on our Site, you can manage your cookie preferences in several ways:

6.1 Our Cookie Preference Centre

You may update your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our Site. This will reopen the cookie consent banner, allowing you to review and change your settings for each category of optional cookies.

6.2 Browser Controls

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when cookies are being set. Please note that if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of our Site, and some features may not function properly.

For guidance on how to manage cookies in the most commonly used browsers, please visit the following links:

6.3 Opting Out of Specific Third-Party Cookies

You can opt out of specific third-party cookies directly through the relevant third parties. Below are links to opt-out tools for the main third parties whose cookies we use:

6.4 Do Not Track

Some browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. As there is currently no universally accepted standard for how websites should respond to DNT signals, our Site does not currently respond to DNT requests. However, you can use the cookie management tools described above to control tracking on our Site.

7. Cookies and Responsible Gambling

As a hotel-casino operator, Mapleridgeatelier GmbH takes responsible gambling seriously. We may use certain strictly necessary and functional cookies to support our responsible gambling obligations, including:

  • Enforcing self-exclusion restrictions and access controls;
  • Verifying user age and identity for compliance purposes;
  • Remembering responsible gambling limits and session duration settings set by users; and
  • Supporting compliance with applicable New South Wales and Commonwealth gambling regulations.

These cookies are used solely to fulfil our legal obligations and protect our users, and are not used for profiling or marketing purposes.

8. Cookies and Children

Our Site is not directed at individuals under the age of 18. We do not knowingly place cookies on the devices of children under 18 years of age. If you believe that a child under 18 has provided us with personal information or has accessed our Site in a manner that resulted in cookies being placed on their device, please contact us at privacy@mapleridgeatelier.com so that we may take appropriate action.

9. International Transfers of Data Collected via Cookies

Some of the third parties described in this policy (such as Google LLC and Meta Platforms, Inc.) are based outside of Australia. When these third parties collect data through cookies placed on our Site, your information may be transferred to and processed in countries outside Australia, including the United States of America and the European Union.

Where we share personal information with third parties overseas, we take reasonable steps to ensure that those third parties handle your information in a manner consistent with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This may include relying on the third party's participation in recognised privacy frameworks or entering into data processing agreements with appropriate safeguards.

For more information about how we handle international transfers of personal information, please refer to our Privacy Policy.

10. Changes to This Cookie Policy

We reserve the right to update or modify this Cookie Policy at any time to reflect changes in technology, legislation, our operations, or for any other reason we consider appropriate. We encourage you to check this page periodically to stay informed about our use of cookies.

When we make material changes to this policy, we will update the "Last updated" date at the top of this page. Where required by law, we will notify you of significant changes by displaying a prominent notice on our Site or by requesting your consent again through the cookie consent banner.

Your continued use of our Site following the posting of changes to this Cookie Policy constitutes your acknowledgement of those changes.

11. Contact Us

If you have any questions, concerns, or requests relating to this Cookie Policy or our use of cookies, please do not hesitate to contact us:

You also have the right to make a complaint about our privacy practices to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992. We encourage you to contact us first so that we have the opportunity to address your concerns directly.